Updated March 17, 2020
UBMD Physicians’ Group and its practices are continually monitoring the evolving COVID-19 situation and following the recommendations from the Centers for Disease Control and Prevention (CDC), New York State Department of Health and Erie County Department of Health.
While still providing needed care, UBMD Physicians’ Group and our practices are working with our public health partners to limit the spread of COVID-19 in our community and keep our patients and team safe – the entire UBMD family.
During this rapidly changing situation, here’s what you should know.
* If you have chest pain, severe shortness of breath or other potentially life-threatening problems, call your closest emergency room to notify them of your pending arrival or call 911.
If you develop these symptoms or have the above history, call the office where your appointment is scheduled. The patient service representative will review this information with you and discuss your options, and, if needed, the provider may recommend that you call your primary care provider.
If you do not have these symptoms, when coming to the office, please bring only one family member or friend with you to the appointment.
As your healthcare provider, we take serious care maintaining the safety of our patients, team and offices. Below are some ways we’re working to safeguard health and safety:
Practice good hand hygiene
Practice good respiratory hygiene
Avoid touching your face – especially eyes, mouth and nose
Sanitize high-touch surfaces such as doorknobs, counters, appliance handles and cellphones. The Environmental Protection Agency has issued a list of cleaning products shown to kill the virus causing COVID-19.
Keep your immune system strong by maintaining healthy habits, such as getting enough sleep, eating healthy foods, drinking plenty of liquid and staying active
Maintain six feet of separation between you and anyone coughing or sneezing
Stay home when you’re sick, but call ahead before seeking medical care
Follow travel guidelines provided by the CDC, NYS Department of Health and Erie County Department of Health
We thank you for taking steps to ensure our community’s safety and for working with us during this time as we take extra precautions to ensure the health of the entire UBMD family.
This information may be updated at any time to adhere to recommendations from the CDC, NYS DOH and Erie County DOH.