Introducing UBMD CareConnect: UBMD’s new telemedicine services

At UBMD, we always like to say we’re with you, but now we’re with you more than ever before.

UBMD CareConnect provides access to the vital care you need without having to come to the office. For each visit, your provider will determine if the appointment can be done by video call, phone call or if an in-person visit is required.

A UBMD CareConnect appointment is easy:

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1. Check-in. Our office will provide instructions on how to check-in for your virtual appointment. You can check-in from your smartphone, tablet, laptop or desktop.

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2. Start Appointment. Your provider will join the visit.

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3. Care Begins. You’re ready for your virtual appointment! Be sure to thoroughly discuss the reason for your visit and address any concerns you may have.

If you don’t have access for video calls, UBMD CareConnect includes phone calls, too. If the visit is determined by the provider to be addressed by phone, our team will schedule an appointment time for the provider to call you.

If your appointment isn’t eligible for UBMD CareConnect and an in-person visit is determined, during the COVID-19 pandemic, we want you to feel safe coming to see us. Read more about the steps UBMD takes to safeguard in-person care.