CareConnect

UBMD CareConnect Photo promoting UBMD Pediatrics' new telehealth services.

To stay connected with our patients and families, UBMD Pediatrics has launched telemedicine care.

Our specialty care providers are actively looking at every patient appointment and evaluating the best way to connect with you about your child’s care. Your specialty provider’s office will contact you to discuss options for any upcoming appointments.

If you are interested in a CareConnect appointment, please contact your specialty care office to discuss options for any upcoming appointments.

Checking-in to your CareConnect visit

Just like an in-person appointment, your child must be scheduled for a CareConnect virtual appointment.

Follow these steps to attend a scheduled CareConnect Appointment

  1. Make sure the device you're using has Google Chrome, Safari or Firebox browser. Our telemedicine service is only compatible with these internet browsers.
  2. When it is time for your appointment, make sure you are either on wi-fi or in a place where you have good internet service. 
  3. Click below to find & access your provider’s virtual waiting room
  4. Your CareConnect visit will check you in via the secure doxy.me platform into your specialty provider's waiting room, and the call will start once your provider is ready.

Click below to find and access your provider's virtual waiting room

Adolescent Medicine

Genetics

Gastroenterology

Infectious Diseases

Neonatology

Nephrology

Pulmonology

How does it work?

Image representing step one of check-in.

1. Check-in. Our office will provide instructions on how to check-in for your virtual appointment. You can check-in from your smartphone, tablet, laptop or desktop computer.

Image representing step 2.

2. Start Appointment. Your provider will join the visit.

Image represents step three.

3. Care Begins. You’re ready for your virtual appointment! Be sure to thoroughly discuss the reason for your visit and address any concerns you may have.

Need more help?

Read this helpful guide or watch the below video on how to check-in for your UBMD CareConnect telemedicine visit.